:root {
  --support-ink: #1d2a36;
  --support-muted: #617183;
  --support-line: #bfd1cc;
  --support-paper: #f4f8f6;
  --support-bg: #e7f0ed;
  --support-blue: #1f5a8b;
  --support-red: #c94b35;
}

.support-page {
  background: var(--support-bg);
  color: var(--support-ink);
  min-height: 100vh;
}

.support-page [hidden] {
  display: none !important;
}

.support-topbar {
  align-items: center;
  background: rgba(244, 248, 246, 0.96);
  border-bottom: 1px solid var(--support-line);
  display: flex;
  justify-content: space-between;
  min-height: 68px;
  padding: 10px clamp(18px, 4vw, 56px);
  position: sticky;
  top: 0;
  z-index: 10;
}

.support-brand {
  align-items: center;
  color: var(--support-ink);
  display: flex;
  gap: 10px;
  text-decoration: none;
}

.support-brand > span:last-child {
  display: grid;
  gap: 1px;
}

.support-brand small {
  color: var(--support-muted);
  font-size: 10px;
}

.support-brand-mark {
  align-items: center;
  background: var(--support-red);
  border-radius: 4px;
  color: white;
  display: inline-flex;
  font-family: var(--font-display, serif);
  font-size: 18px;
  font-weight: 800;
  height: 34px;
  justify-content: center;
  width: 34px;
}

.support-topbar nav {
  align-items: center;
  display: flex;
  gap: 18px;
}

.support-topbar nav a,
.support-topbar nav button {
  background: transparent;
  border: 0;
  color: var(--support-ink);
  font: inherit;
  text-decoration: none;
}

.support-main {
  margin: 0 auto;
  max-width: 1320px;
  padding: 38px clamp(18px, 4vw, 56px) 64px;
}

.support-heading {
  align-items: end;
  display: flex;
  justify-content: space-between;
  margin-bottom: 28px;
}

.support-heading h1 {
  font-family: var(--font-display, serif);
  font-size: clamp(34px, 5vw, 56px);
  letter-spacing: 0;
  line-height: 1.1;
  margin: 4px 0 8px;
}

.support-heading p,
.support-account,
.support-message {
  color: var(--support-muted);
}

.support-eyebrow {
  color: var(--support-blue) !important;
  font-size: 11px;
  letter-spacing: 0.12em;
}

.support-auth-panel {
  border: 1px solid var(--support-line);
  background: var(--support-paper);
  max-width: 620px;
  padding: 28px;
}

.support-auth-actions {
  align-items: center;
  display: flex;
  gap: 14px;
  margin-top: 20px;
}

.support-primary-button,
.support-secondary-link,
.support-icon-button {
  align-items: center;
  border-radius: 4px;
  display: inline-flex;
  justify-content: center;
  min-height: 38px;
}

.support-primary-button {
  background: var(--support-blue);
  border: 1px solid var(--support-blue);
  color: white;
  font-weight: 700;
  padding: 8px 15px;
}

.support-primary-button:disabled {
  cursor: wait;
  opacity: 0.6;
}

.support-secondary-link {
  border: 1px solid var(--support-line);
  color: var(--support-ink);
  padding: 8px 15px;
  text-decoration: none;
}

.support-workspace {
  border: 1px solid var(--support-line);
  display: grid;
  grid-template-columns: minmax(320px, 420px) minmax(0, 1fr);
  min-height: 650px;
}

.support-ticket-column {
  background: var(--support-paper);
  border-right: 1px solid var(--support-line);
  padding: 22px;
}

.support-conversation-column {
  background: rgba(244, 248, 246, 0.52);
  padding: 24px;
}

.support-section-head,
.support-conversation-head,
.support-reply-form > div {
  align-items: center;
  display: flex;
  justify-content: space-between;
}

.support-section-head p,
.support-conversation-head p {
  color: var(--support-blue);
  font-size: 10px;
  margin: 0 0 4px;
}

.support-section-head h2,
.support-conversation-head h2 {
  font-size: 20px;
  letter-spacing: 0;
  margin: 0;
}

.support-icon-button {
  background: transparent;
  border: 1px solid var(--support-line);
  color: var(--support-blue);
  font-size: 20px;
  width: 38px;
}

.support-ticket-form {
  border-bottom: 1px solid var(--support-line);
  display: grid;
  gap: 12px;
  margin: 20px 0;
  padding-bottom: 20px;
}

.support-ticket-form label,
.support-reply-form {
  display: grid;
  gap: 6px;
}

.support-ticket-form label > span,
.support-reply-form label {
  color: var(--support-muted);
  font-size: 12px;
  font-weight: 700;
}

.support-ticket-form input,
.support-ticket-form select,
.support-ticket-form textarea,
.support-reply-form textarea {
  background: white;
  border: 1px solid var(--support-line);
  border-radius: 3px;
  color: var(--support-ink);
  font: inherit;
  padding: 10px 11px;
  resize: vertical;
  width: 100%;
}

.support-ticket-list {
  display: grid;
  gap: 8px;
}

.support-ticket-item {
  background: transparent;
  border: 1px solid transparent;
  border-bottom-color: var(--support-line);
  color: var(--support-ink);
  display: grid;
  gap: 5px;
  padding: 12px 10px;
  text-align: left;
  width: 100%;
}

.support-ticket-item.is-active {
  background: #e4eef2;
  border-color: var(--support-blue);
}

.support-ticket-item strong,
.support-ticket-item span {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.support-ticket-item small {
  color: var(--support-muted);
}

.support-ticket-meta {
  align-items: center;
  display: flex;
  gap: 8px;
  justify-content: space-between;
}

.support-status {
  background: #dce9e3;
  border: 1px solid #a9c4b7;
  border-radius: 999px;
  color: #285b44;
  display: inline-flex;
  font-size: 11px;
  font-weight: 700;
  padding: 4px 9px;
  white-space: nowrap;
}

.support-message-list {
  display: grid;
  gap: 12px;
  margin: 24px 0;
  max-height: 430px;
  overflow-y: auto;
  padding-right: 6px;
}

.support-message-bubble {
  border-left: 3px solid var(--support-blue);
  background: white;
  max-width: 84%;
  padding: 12px 14px;
}

.support-message-bubble.is-admin {
  border-left-color: var(--support-red);
  margin-left: auto;
}

.support-message-bubble p {
  margin: 0;
  white-space: pre-wrap;
}

.support-message-bubble small {
  color: var(--support-muted);
  display: block;
  margin-top: 6px;
}

.support-empty-state {
  align-content: center;
  color: var(--support-muted);
  display: grid;
  min-height: 560px;
  text-align: center;
}

.support-message {
  font-size: 12px;
  min-height: 18px;
  margin: 5px 0 0;
}

.support-message.is-error {
  color: #a52f22;
}

@media (max-width: 820px) {
  .support-heading {
    align-items: start;
    flex-direction: column;
    gap: 12px;
  }

  .support-workspace {
    grid-template-columns: 1fr;
  }

  .support-ticket-column {
    border-bottom: 1px solid var(--support-line);
    border-right: 0;
  }

  .support-topbar nav a:nth-child(2) {
    display: none;
  }
}